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Unlock Your AU Phone
How to Liberate your AU mobile device.

Unbar your AU by KDDI Japan device to use on another GSM Network
How To Unlock your AU KDDI Japan device:
To Unlock your AU Phone You will need the following:
Your phone's IMEI number: It is your phone's identity, like a serial number or a fingerprint even. Most devices have a 15-digit number written in fine print on the back of the device. You can also find it by dialing *#06# into your phone's dialer app, or go to the settings and then the About Phone section
A SIM card from a different carrier other than AU KDDI Japan :
A SIM card is how your device connects with your wireless provider. You do not need to get your get your AU phone to prompt for an unlock code automatically. After unlocking the phone will work with compatible networks. You can try a SIM card from B Mobile, IIJmio or any other GSM carrier in Japan. It should be noted that carriers like Kddi, Softbank Mobile, Y!Mobile are mostly based on CDMA networks so may not be useful for using at this time. Japan is pretty strict about foreigners buying SIM cards but they are loosened their policies allowing you to buy voice/data SIMs in Japan with a tourist visa. You can now buy a data-only SIM card in Japan, either online for pickup on arrival at Narita or Haneda airports or by buying over-the-counter shops such as Bic Camera shop once you're in Tokyo.
AU by KDDI Japan Network Unlock Process
au is a cdma carrier and it does not required unlock codes. If your phone is prompting for an unlock code do not order this service. The unlock process for au is done over the air through the KDDI server. You need to only connect your phone to WIFI and update the SIM status once the process is marked completed by us.
Go to:Once the sim status is updated your phone will be unlocked.
The AU mobility network unlock does not require unlock codes for unlocking Samsung devices , Motorola phones and Blackberry Phones. The au unlock key is is done through the server over-the-air for all latest Huawei phones, Xperia, Aquos, ZTE, LG Phones, Sharp and HTC phones.
One you have the unlock message for your device simply insert a SIM card from a different network. Connect to wifi and update your SIM status.
Now your phone is factory unlocked and your device will work on compatible networks worldwide. To order your Unlock for au phones, select the service from the menu here.

AU KDDI Japan Models that can be unlocked
As of April 2020, these are the known AU Models that can be unlocked:
Supported Devices (Only au by KDDI locked)
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au KDDI SHARP AQUOS
AQUOS K SHF32 AQUOS K SHF33 AQUOS K SHF34 AQUOS SERIE SHV32 AQUOS SERIE mini SHV33 AQUOS SERIE SHV34 AQUOS U SHV35 BASIO2 AQUOS U SHV37 AQUOS SERIE mini SHV38 AQUOS R SHV39 AQUOS sense SHV40 AQUOS R compact SHV41 AQUOS R2 SHV42 AQUOS sense2 SHV43 AQUOS R3 SHV44 AQUOS sense3 SHV45 AQUOS sense3 plus サウンド SHV46 AQUOS zero2 SHV47 AQUOS sense2 かんたん
au KDDI SONY Xperia
Xperia Z4 Tablet SOT31 Xperia Z4 SOV31 Xperia Z5 SOV32 Xperia X Performance SOV33 Xperia XZ SOV34 Xperia XZs SOV35 Xperia XZ1 SOV36 Xperia XZ2 SOV37 Xperia XZ2 Premium SOV38 Xperia XZ3 SOV39 Xperia 1 SOV40 Xperia 5 SOV41 Xperia 8 SOV42
au KDDI SAMSUNG
Galaxy S6 edge SCV31 Galaxy A8 SCV32 Galaxy S7 edge SCV33 Galaxy S8+ SCV35 Galaxy S8 SCV36 Galaxy Note8 SCV37 Galaxy S9 SCV38 Galaxy S9+ SCV39 Galaxy Note9 SCV40 Galaxy S10 SCV41 Galaxy S10+ SCV42 Galaxy A30 SCV43 Galaxy Fold SCV44 Galaxy Note10+ SCV45 Galaxy A20 SCV46 Galaxy Z Flip SCV47
au KDDI Huawei
Huawei nova 2 HWV31 HUAWEI P20 lite HWV32 HUAWEI P30 lite Premium HWV33
au KDDI HTC
HTC J butterfly HTV31 HTC 10 HTV32 HTC U11 HTV33
au KDDI LG
isai vivid LGV32 isai Beat LGV34 isai V30+ LGV35 LG it LGV36
OTHER au KDDI MODELS
Qua tab 01 Qua tab 02 Qua tab PX Qua phone Qua phone PX Qua tab PZ Qua phone QX Qua tab QZ8 Qua tab QZ10 Qua phone QZ INFOBAR xv
Apple au KDDI MODELS
Docomo au KDDI
iPhone 6s iPhone 6s Plus iPhone SE iPhone 7 iPhone 7 Plus iPhone 8 iPhone 8 Plus iPhone X iPhone XR iPhone XS iPhone XS Max iPhone 11 iPhone 11 Pro iPhone 11 Pro Max
au KDDI iPad
iPad mini 4 iPad mini 5th Gen. iPad Pro 9.7in iPad Pro 10.5in iPad Pro 11in iPad Pro 1st Gen. 12.9in iPad Pro 2nd Gen. 12.9in iPad Pro 3rd Gen. 12.9in iPad 5th Gen. iPad 6th Gen. iPad Air 3rd Gen. iPad 7th Gen.
To check if your Phone is eligible to unlock please go here: au Eligibity check
If your device is not listed above, please contact us for approval before ordering our AU unlock service.
What is Unlocking?
Cellular phones are expensive technology. To help make them more affordable to new customers carriers like Softbank, AU and AU Japan would commonly offset the cost by locking a phone to their network. Instead of paying $600 for a new phone, new customers could pay $0 down in exchange for agreeing to a 2 or 3-year contract which had the price of the phone built into the monthly payments. The phone was then 'locked' to the network so even if you ended the contract prematurely, the phone would not work with competing services; forcing you to buy a new phone.
Unlocking a wireless device lets your phone work on any network that has compatible technology.
Why Should I Unlock My Cell Phone?
There is usually no rush to unlock your smartphone. If you are happy with your current wireless provider (AU) you can choose to leave your device locked. However If you do choose to move to another carrier later you'll still have the right to unlock your phone later on. However if you plan on going on a last minute vacation or trip out of the country where AU is Roaming then you are usually better off unlocking your phone so that you can purchase a local sim card and save on roaming fees. Don't get stuck with your phone being network locked when you are overseas, you may find it difficult to call back home and wait on hold incurring long distance charges. Your best bet is usually to get it over with an unlock your AU KDDI Japan phone now.
Free AU KDDI Japan Unlocking (AU)
At this time we are not aware of any free unlocking program for AU phones. However you can up to date information by calling AU customer support directly at 0120-959-472 At canadaunlocking.com the cost to factory unlock a AU phone is relatively inexpensive only costing a few dollars. Consider Ordering the unlock service form us.
Unlock AU KDDI Japan iPhone 12, 11, XS, XR, X, 8, 7 by IMEI ...
These models typically come locked when you purchased them from a retail outlet or directly from the network provider. To get them network unlocked you must purchase the iPhone Unlock Service from CanadaUnlocking.com
You can make a request to unlock your AU iPhone with us by selecting the AU service here.
Unlocked AU iPhone 6, 5S, SE, 5C, 5 & 4S by IMEI ... ...
These AU iPhone models come locked and are from the old network and are not possible to unlock at this time. Please check back our site in the future to see if a solution is possible.
Unlocked iPhone AU KDDI Japan
To Unlock a AU iPhone an official request has to be made to Apple through the carrier ( ie: AU). Once it is approved the unlock is pushed over the air to your handset. Usually the end user is required to insert a sim card from a different carrier and then connect their iPhone to iTunes, click back up device (to prevent data loss) and then click Restore Device. Once these steps are followed a message in iTunes will display " Congratulations Your Phone has been Unlocked ". If you don't have a SIM card for your iPhone, you can connect your phone to iTunes, erase and restore it for your phone to unlock.
See Also APN settings for AU
About AU Mobility the company:
The network that would eventually become Au was originally set up as two networks: DDI and IDO. IDO's network was based upon the NTT Hi-cap analog cellular system, and began operations in December 1988 in the Kanto and Tokai regions.
Au launched 5G service as 'UNLIMITED WORLD au 5G' in 26, March 2020 making it the second Japanese operator to do so and making Japan among the first countries in the world to launch 5G.

Questions & Answers:
How Do I unlock AU KDDI Japan phone?
If you meet the unlock eligibility requirements call AU at 0120-959-472 . If you do not meet the requirements then proceed to CanadaUnlocking.com website to order the unlock for AU carrier. Once you receive your sim network unlock pin simply restart your phone with a sim card from a different carrier inside and enter the provided code on your device when prompted.
AU KDDI Japan Unlocking Tips:
- Your unlocked AU KDDI Japan device may not work on Softbank, Y!Mobile, or KDDI AU because of GSM networks compatibility. Please check with your new provider before ordering.
- Follow the instructions carefully to unlock your cell phone.
- For the Sony Xperia, Blackberry, LG and Nokia Lumia make sure your phone is not hardlocked or permanently locked (no attempts to enter the code is remaining).
- For a Samsung Unlock the phone may also require a master code (which we can provide). In this case 2 codes provided which will be the Defreeze and Network codes. If the phone is already unlocked the network lock digits are all zeros.
- Contact the CRTC to know your Canadian Wireless rights for unlocked AU KDDI Japan phone.
- For iPhone's we will send you a confirmation message that the phone is now unlocked. You will need to complete the unlock by connecting your iPhone to iTunes. In iTunes the message will be displayed " Your Phone is now Unlocked " meaning the attempt to unlock was successful . If you device is blacklisted you wont be able to use it in Canada or the USA even after unlocking.
- Be wary of most unlocking software that use remote unlock service to connect to your computer from thirdparty unlocking companies.
Unlock your phone safely and easily the correct way the first time with Canada Unlocking!
Most Popular Unlock Services:
Unlock for AU Apple iPhone 11
Unlock AU iPhone 6s
Unlock service for AU Samsung Galaxy S10
Unlock AU Sharp Aquos
Unlock service for AU Fujitsu Arrows
Unlock AU Xperia Z4
Galaxy S9 Locked to AU
Also Please make sure your Samsung has been activated first with the Network it is currently locked to. (You must be able to access the home screen of your Samsung.