Insert Master Unlock Code [Solved]
1. Insert an unaccepted SIM card into your phone and confirm it asks for a Master Unlock Code
2. Order your Master Unlock Code by selecting the service called: Samsung - Canada Network, Unfreeze & Master Code
3. Insert the Code Provided
4. Restart your Phone
1 - Switch ON your Samsung with a non compatible SIM Card,
2 - Wait for your phone to ask for "SIM Network Unlock PIN" or "Enter Network Lock Control Key",
3 - If you receive one, please enter your MCK (Unfreeze Key) and hit "Unlock" button.
Note: You will get "Unsuccessful message" but don't worry that's fine when you type MCK (Unfreeze code).
4 - Now type the NCK (Network Code) and hit the "Unlock" button.
5 - Your phone is now Unlocked !
EXTRA INSTRUCTIONS: if you get an "Unlock Unsuccessful" message again after you type the NCK code (NETWORK CODE) as described above then:
WARNING: Back up your DATA before proceeding to the next steps (as your phone will be erased and restored to factory settings)
7 - Then hit "Dismiss" button and compose *2767*3855# on your phone keypad (as if you were dialing a phone number).
8 - Wait for the phone to restart, this operation will erase all data from your phone!
9 - Retry the step 1 to 5 above !
VIDEO REQUIREMENTS FOR VERIFICATION AND REFUNDS ARE AS FOLLOWS:
1) Start the phone with an unsupported sim card so that it asks for an unlock code.
Make sure we can see the phone starting (booting).
2) Enter the unlock code provided (make sure its clearly visible while you enter the each code)
3) Show us the errors that comes up after you submit the code.
4) Return to home screen.
5) Dial *#06# so we can see that IMEI number of the phone. Make sure its focused and still for few seconds so we can see it clearly. Or if IMEI is not visible by dialing *#06#, go to settings and show us the IMEI.
We prefer if you upload the video to YOUTUBE or Google drive and provide us with the link.
Troubleshooting steps, if your phone is not automatically prompting for an unlock code: BE CAREFUL, IF YOU ENTER THE WRONG CODE 10 TIMES, YOUR PHONE WILL GET FROZEN AND YOU'LL NEED AN UNFREEZE CODE (IF AVAILABLE)
If you enter an Unauthorized Sim Card and the phone does not prompt to enter the Unlock Code then Try the following methods:
(As mentioned in our terms of service and on the order page: remember to make sure your phone prompts for an unlock code before ordering a code, we are normally unable to offer a full refund if your phone does not ask for a code. CHECK BEFORE ORDERING OR CONTACT US!)Method 1:
Go to the dial screen on your phone as if you are going to make a call and press: #7465625*638*UNLOCKCODE# (8 digit network unlock code provided in the email)
Method 2:
Go to the dial screen on your phone as if you are going to make a call and press: #0111*UNLOCKCODE# (8 digit network unlock code provided in the email)
Method 3:
Go to the dial screen on your phone as if you are going to make a call and press #7465625*638*# Once prompted for code, enter the 8 digit Network Unlock Code.
Some Samsung phones need to follow extra troubleshooting steps in order to accept the unlock code. Please follow these steps if your model is mentioned below and you previously got an UNLOCK UNSUCCESSFUL result from the regular instructions:
Samsung Galaxy S2, S3, Note, Note 2 (Unlock Code Fail) Troubleshooting
Follow these step carefully, as long as you have the correct code it will work 100% (Your phone must be updated to the latest firmware!)
The code must be correct and the phone MUST prompt for the code.
a. Go to the Dial pad and dial *#197328640# b. Please click on number [1] UMTS > [1] Debugging screen > [8] Phone Control > [6] NETWORK LOCKc. You will see 3 optionsd. Please click on number [1] Perso Sha256 INFO, the screen will change slightlye. Please hit the MENU button then when the menu pops up please carefully hit BACK to return to the previous screenf. Please click on number [2] Perso Sha256 ON, the screen will change again to a one line messageg. Restart the phone on the screen by holding the power button and click RESTARTh. When the phone prompts for the unlock code simply enter the unlock codei. Your phone is now permanently unlocked!Samsung Galaxy S4 (Unlock Code Fail) Troubleshooting
Follow these step carefully, as long as you have the correct code it will work 100% (Your phone must be updated to the latest firmware!)
1. Make sure that the phone PROMPTS for the code with a NON accepted sim card and that your IMEI is correct by dialing *#06#
a. Go to the Dial pad and dial *#0011#b. Please click your MENU button (Bottom LEFT button) and click BACK on the menu that appears, Nothing will happen do not worry please move to the next stepc. Please click your MENU button AGAIN and this time click KEY INPUTd. When the Key input box appears please input the number “1″ and hit OK e. You will see a number 1 for a while, please wait until it changes into the SERVICE MENUf. Please click [1] UMTS > [1] DEBUGGING SCREEN > [6] Phone Control > [6] Network LOCKg. You will see 3 OPTIONS within Network LOCKh. Please click on number [1] Perso Sha256 INFO, the screen will change slightlyi. Please hit the MENU button then when the menu pops up please carefully hit BACK to return to the previous screenj. Next Please click on number [2] Perso Sha256 ON, the screen will change again to a one line messagek. Restart the phone on the screen by holding the power button and click RESTARTl. When the phone prompts for the unlock code simply enter the unlock code provided to youm. Your phone is now permanently unlocked!
Samsung Galaxy S7, S6, S6 Edge and S5 NEO (UNLOCK CODE FAIL) Troubleshooting:
When ordering an unlock code for the S7 / S6 / S6 Edge or S5 Neo, make sure to order from the Samsung Canada or Samsung USA ALL levels service as you will SOMETIMES need the UNFREEZE (MCK) code to unlock these phones.
2 - Wait for your phone to ask for "SIM Network Unlock PIN" or "Enter Network Lock Control Key",
3 - If you receive one, please enter your MCK (Unfreeze Key) and hit "Unlock" button.
Note: You will get "Unsuccessful message" but don't worry that's fine when you type MCK (Unfreeze code).
4 - Now type the NCK (Network Code) and hit the "Unlock" button.
5 - Your phone is now Unlocked !
EXTRA INSTRUCTIONS: if you get an "Unlock Unsuccessful" message again after you type the NCK code (NETWORK CODE) as described above then: WARNING: Back up your DATA before proceeding to the next steps (as your phone will be erased and restored to factory settings)
7 - Then hit "Dismiss" button and compose *2767*3855# on your phone keypad (as if you were dialing a phone number).
8 - Wait for the phone to restart, this operation will erase all data from your phone!
9 - Retry the step 1 to 5 above !
BASIC INSTRUCTIONS FOR OLDER SAMSUNG MODELS ARE FOUND BELOW:
Model: A107, A137, A167, A177, A227, A237, A437, A517, A707, A767 Propel, A837 Rugby, A798 Mythic, A867 Eternity, A887 Solstice, C417, E250, E370, E590, F400, F480, F490, G600, i907 Epix, J700, L760, S366, T309, T319, ST349, T409, T429, T439, T459 Gravity, T469, T509, T609, T639, T659, T669, T919 Behold, T929, U900, X497, Z105, Z107, Z560.1. Turn ON your phone without Sim Card
2. Type #7465625*638*CODE# (CODE is the Unlock Code I sent you)
3. Device should say "Network Lock Deactivated"
4. The phone may reboot and the unlock is completed
Or
1. Turn ON your phone Authorized Sim Card
2. Type #7465625*638*CODE# (CODE is the Unlock Code I sent you)
3. Device should say "Network Lock Deactivated"
4. The phone may reboot and the unlock is completed
Power phone down, insert SIM card you want your phone to work with and power on.
Model: SGH-A127, SGH-E840, SGH-F210, SGH-J600, SGH-T749
1. Turn ON your phone without Sim Card
2. Type #0111*CODE# (CODE is the Unlock Code I sent you)
3. Device should say "Network Lock Deactivated"
4. The phone may reboot and the unlock is completed
Model: SGH-A877
1. Insert an Authorized Sim Card and turn ON your phone
2. Device must be in Portrait mode. Hit the Dial button on the touch screen.
3. Type #7465625*638*CODE# (CODE is the Unlock Code I sent you)
4. Device should say: “Network Lock Deactivated”
5. Phone may automatically reboot
Model: A737, A777, Blackjack SGH-i607, SGH-i616, SGH-i617, SGH-i627, SGH-i637, SGH-A877
1. Insert an Authorized Sim Card and turn ON your phone
2. Type #7465625*638*CODE# (CODE is the Unlock Code I sent you)
3. Device should say: “Network Lock Deactivated”
4. Phone may automatically reboot
NOTE: If you are unable to connect to service provider or unable to make outgoing calls or receive messages, this has nothing to do with your phone being locked or not, you need to force the Blackjack to change to GSM mode, this can be done as follows:
1. Type *#1546792*#
2. Select Option 3 Network & Call Settings
3. Select option 5 Network Mode
4. Select GSM
5. This should resolve your problem.
Model: AT&T / Cingular BlackJack
1. Insert an Unauthorized Sim Card and turn ON your phone
2. Power on the device. Wait approximately 30 seconds until the Sim Lock application appears (the delay may be longer if the user has already attempted an unlock with the wrong code)
3. Enter the unlock code in the blank field
4. Press Ok. If the Unlock Code is incorrect, an error dialog will appear. After pressing Ok on this dialog, the user has to re-enter the Unlock Code after delays (see above in Device Specific Information). If the Unlock Code is correct, a success dialog will appear.
5. Press Ok
6. The device is now unlocked and should continue booting
Or
1. Insert an Unauthorized Sim Card
2. Enter Unlock code when prompted
NOTE: If you are unable to connect to service provider or unable to make outgoing calls or receive messages, this has nothing to do with your phone being locked or unlocked, you need to force the BlackJack to change to GSM mode, this can be done as follows:
1. Power on your Phone
2. Type *#1546792*#
3. Select Option 3 Network & Call Settings
4. Select option 5 Network Mode
5. Select GSM
Or
1. Power on without Sim Card, you will see a message saying "SIM Failure" at the top of the screen.
2. Click "Done" then press the green button to get into the dial pad. Type in #7465625*638*
3. You will see "Enter Network Control Key"
4. Enter Unlock Code
5. Click OK
6. Your phone is now unlocked
Model: Fido i616 Jack
1. Insert Fido Sim Card and power ON
2. Type #7465625*638*
3. Network Lock Screen appear, enter Unlock Code
4. Phone is now unlocked
Model: i450 & i560
1. Turn ON your phone without Sim Card
2. Type #PW+Unlock Code+1#
The letter P appear after you press star button (*) three times quickly
The letter W appear after you press the star button (*) four times quickly
The letter + appear after you press the star button (*) two times quickly
Model: i780
1. Insert an Unauthorized Sim Card and turn ON your phone
2. Enter the PIN code to Sim Card
3. At the top of screen an "exclamation mark" icon will appear
4. Click on "exclamation mark" icon
5. Settings Link will appear
6. Click on it
7. Virtual keyboard appears on screen with Enter PIN prompt
8. Enter Unlock Code
Model: i900 / Omnia
1. Make sure Wireless Mode is ON
2. Insert an Unauthorized Sim Card and turn ON your phone
3. Enter the PIN code of this refused Sim Card
4. Now should ask for Unlock Code
5. Enter Unlock Code
Model : J600
Unlock Code is enter as: #0149*MCK# or #0111*NCK#
1. Press the # button on the keypad 1 time to display #
2. Type the 4 digit code which corresponds to your lock type (in most cases the MCK code will work with code:1)
3. Press the star (*) button on the keypad 1 time
4. Enter Unlock Code which corresponds to your lock type
5. Press the # button on the keypad 1 time
6. Phone should now be unlocked
7. If phone is still locked, you have a 2nd lock activated so please check locks and enter 2nd code
Model: SGH-P207
1. Reset to original factory setting by typing *2767*3855#, your phone will reboot
2. Insert an unauthorized Sim Card and turn ON your phone
3. A Wrong Sim message will appear
4. Enter * #9998*3323#
5. Exit white screen appear, tap the right soft key, (occasionally it will not go to the next screen, if so press the down key)
6. Menu appear, scroll down to the malloc Fail option, this will reboot, and normal service screen will appear
7. Enter *0141# and press the green Call key
8. Personalized screen appear, the name of the current Sim Card provider will appear on the screen
9. Turn phone OFF, and then turn back ON
10. Go to menu by tapping left soft key
11. Settings is in bottom right hand corner
12. Select option 7 = Security
13. Select option 6 = Sim Lock
14. Select option 1 = Disable
15. Enter 00000000 (eight zeros), the message will come up Sim lock disabled with a check mark; your phone is now unlocked to use with other carriers.
Model: SGH-T609
1. Turn ON your phone without Sim Card
2. Type #011*CODE# (CODE is the Unlock Code I sent you)
3. Device should say: “Network Lock Deactivated”
4. Phone may automatically reboot
Model: Zxxx Series, Dxxx Series, Pxxx Series, F490 (ex: Z140, D520, P200, etc...)
1. Insert an Unauthorized Sim Card and turn ON your phone
2. Enter #7465625*638*CODE# (CODE is the Unlock Code I sent you)
Model: Z320i, Z510, Z650i
1. Insert an Unauthorized Sim Card and turn ON your phone
2. Type **CODE# (CODE is the Unlock Code I sent you)
Or
1. Insert an Unauthorized Sim Card and turn ON your phone
2. Type #0111*CODE# (CODE is the Unlock Code I sent you)
Model: Most Non Android Samsung
1. Insert an Unauthorized Sim Card and turn ON your phone
2. Phone will ask for "Password"
3. Enter Unlock Code
Or
1. Insert an Unauthorized Sim Card and turn ON your phone
2. Type #0111*CODE# (CODE is the Unlock Code I sent you)
PHONE FREEZE: SIM Unavailable
1. Insert an Unauthorized Sim Card and turn ON your phone so phone displays "Phone Freeze, SIM unavailable. Please contact service provider"
2. Enter MCK (Defreeze Code) and press "OK", "Confirm" or the center button (no digits will be seen on display when entering this code)
3. Now phone will ask you for Network Code, enter NCK (Unlock Code) and press OK.
4. If nothing happens when you enter NCK (Unlock Code), you will need to compose code like this: #7465625*638*CODE# (CODE is the Unlock Code I sent you)
5. Now your phone should be unlocked.
Note. If phone does not accept NCK (Unlock Code), and still have no luck with #7465625*638*CODE# (CODE is the Unlock Code I sent you), please try step 4 using MCK (defreeze code)
To solve "Phone Freeze" or "Return for service problem"
1. Insert an Unauthorized Sim Card and turn ON your phone
2. Enter "Defreeze" Code (it will not be visible) and click OK key. (If you purchased our Samsung Factory method, then the "Freeze Code" is also known as Defreeze Code)
Or
1. Insert an Unauthorized Sim Card and turn ON your phone
2. Screen will display "Phone is in freeze / SOS"
3. Type the Defreeze Code (Nothing will show on screen)
4. Hit the "Enter Button"
5. Phone will ask for the Network Lock Code
6. Enter Unlock Code
7. Phone will be unfreeze and unlocked
IF YOU RECEIVE THE "UNLOCK UNSUCCESSFUL" RESULT, DETERMINE THE LOCK STATUS OF YOUR PHONE:
If you have ordered the Samsung Canada (All-level) service from our website, you will have been pleased to see that every possible unlock code has been emailed to you. If you have order the cheaper Samsung (Carrier Name) service then only the Network code (NCK) code is provided.
The unlock codes emailed to you from our Samsung Canada or Samsung USA (All Levels) Service will look something like this:
NETWORK=12345678 PROVIDER=12345678 SUBPROVIDER=12345678 DEFREEZE=12345678 EXTRA=00000000
Network is called NCK, Provider is called SCK, SUBPROVIDER is called SPCK and Defreeze is called MCK or Unfreeze code.
Most networks only lock their Samsung handsets with the NCK lock enabled.
Therefore you should only need to use this code when following the iinstructions.
However some networks will have dual locks in place (whereby the NCK and another lock is enabled) or they may have just an alternative lock level such as SCK or SPCK. It is best practice to be 100% sure which lock level is present on your handset, to do this follow these instructions:
Enter the following code into your handset while it is turned on and connected to its locked network.
By this we mean the connected to the network your handset is locked to (if you are locked to Bell, then insert a Bell SIM card into your handset)
Once connected, enter this code: *#7465625#
(NOTE: THIS SHORT CODE MAY NOT WORK ON ALL MODELS)
A menu will be displayed that will resemble the following...
1. [?] Network lock
2. [?] Subset lock
3. [?] SP lock
(Where ?= Value ON or OFF)
If only the Network lock is displayed saying ON then you will only need to use the NCK code with the instructions below.
If you see the Subset lock value as ON then you will need the SCK code and if you see the SP lock value as ON you will need the SPCK code.