How long does it take to unlock a phone | CanadaUnlocking

Delivery Times by email

These are estimated Delivery times. In rare cases, delays may be possible. Average wait can be surpassed. Please refer to the maximum wait time before contacting us with reports of delays.

If the wait time for the service you are ordering is not mentioned below then it will be mentioned on the process page, ("confirm your order page" found before sending payment).
If a discrepancy exists between this page and the process page, the process page will be considered correct.

Non-iPhone Models:

*see the bottom of this page for iPhone services

Service Name: Average Wait* Estimated Time Frame For E-Mail Delivery (Maximum):
AT&T all models except iPhone 12.3 hours 1 to 48 hours
Alcatel 4.1 hours 1 - 24 hours
ZTE 12.1 hours 1 to 48 hours
HTC All Models 0.23 hours 5 to 90 minutes
Blackberry10 Worldwide (any carrier) 51 hours 1 to 5 days
Blackberry Rogers/Fido 22 hours 6-48 hours
Blackberry OLD 2.1 hours 1 to 24 hours
Google Pixel 0.13 hours 5 to 120 minutes
Huawei 23 hours 1 to 3 days
LG All Models 0.41 hours 0 to 2 hours
Motorola Regular 46.1 hours 1 to 3 Days
Motorola Not found Models 64.4 hours 1 to 7 Days Extra
Nokia Lumia 42 hours 1 to 4 days
Samsung Carrier info 0.05 hours 1 to 20 minutes
Samsung Canada (Network + Unfreeze codes) All Carriers 43 hours 6 to 72 hours (Monday to Friday only)
Samsung Canada Open 19 hours 1 to 48 hours but Monday to Friday only.
Samsung USA 31 hours 1 to 2 business days
Samsung Worldwide Service 31 hours 1 to 2 business days
Samsung Worldwide Service (all countries) 84 hours 1 to 7 business days
Samsung Asia / Austrlia / UAE Service 84 hours 1 to 7 business days
Samsung Mexico service 84 hours 1 to 7 business days
Samsung South America service 84 hours 1 to 7 business days
Sony Worldwide 56 hours 1 to 7 days
Bell/Virgin codes 18.4 hours 1 to 48 hours
Rogers/Fido codes 12.6 hours 6 to 48 hours
Telus/Koodo codes 22 hours 12 to 48 hours
SaskTel codes 56 hours 1-4 days
Mobilicity codes 28 hours 1 to 72 hours
Videotron codes 3 hours 1 to 24 hours
T-Mobile USA APP SOFTWARE (Samsung) 2.1 hours 1 to 24 hours
MetroPCS USA APP SOFTWARE (Samsung) 2 hours 1 to 24 hours
T-Mobile USA Mobile Device Unlock APP Official Delayed (working) 5 to 21 days
MetroPCS USA Mobile Device Unlock APP Official Delayed (working) 5 to 21 days (Monday to Saturday)
Other Models & Countries Please see order page for details

iPhone Models:

Service Name: Average Wait* Estimated Time Frame For E-Mail Delivery (Maximum):
iPhone Telus/Koodo 27 hours 1 to 2 days
iPhone Telus/Koodo with unpaid bills 42 hours 1 to 7 Business days (excluding weekends and holidays)
iPhone Rogers/Fido 13 hours 12 to 36 hours
iPhone Sasktel 49 hours 1 to 7 business days
iPhone MTS 91 hours 1 to 5 days
iPhone Bell/Virgin Semi Premium 83 hours 2 to 5 days Business days (excluding weekends and holidays)
iPhone Bell/Virgin iPhone with Unpaid Bills 102 hours 2 to 7 Business days (excluding weekends and holidays)
iPhone Videotron 91 hours 2 to 5 Business days
iPhone Carrier checker 0.1 hours 0 to 20 minutes
iPhone GSX PRO REPORT (INFO ONLY) 3.1 hours 0 to 36 hour
iPhone Verizon 114 hours 1- 10 days
iPhone AT&T (ATT) (Off Contract Only) 19.8 hours 1 - 72 hours
iPhone AT&T (ATT) Premium service delayed 5 to 21 days
iPhone SPRINT delayed 3 to 15 Business days
iPhone T-Mobile / Metro PCS 121 hours 1-15 days
iPhone Other Countries Please see order page for details

Please refer to our terms of service and refund policy here: canadaunlocking.com/terms.html

FAQ Phone unlocking

Answers to common questions:

 

What do i do if my order passes the wait time?


We have advertised average wait times and estimated time frames. If your order passes the maximum time mentioned in the estimated time frame then you should contact us by e-mail or on facebook messenger to inquire about the delay. In rare cases additional time is needed to unlock your phone.

How much does it cost to unlock an iPhone?


Network Unlocking an iPhone can be done for free from the carrier if all eligibility requirements are met. Often network carriers charge a service fee to unlock a phone and it is usually set at $50 or more. Each network carrier has there own set of requirements. Some require the device to be paid in full and some require a minimum amount of months of active service before unlocking. Requirements may be different depending on if it's a pre-paid phone or in contract phone and where it was purchased.


How long does it take to unlock a phone?


When a network unlock code is requested on our website immediately the request is sent to the supplier through  our automated system. A supplier at their discretion chooses to reply to the orders every hour, once per day, once per week or sometimes longer. For some phones where the codes are retrieved though a database, then the code can be accessed by us almost immediately. For iPhones this process usually takes longer.

 

How long does it take to unlock a phone AT&T?


The AT&T unlock request has to be submitted to AT&T and if all eligibility requirements are met it can take a few hours up to 2 business days, however if the phone is not eligible it may take several more days to get it approved for unlocking. The longest we have seen from AT&T before approval is 30 days.

 

How long does it take Apple to unlock a phone?

Apple will unlock an iPhone only after it gets an official request from the carrier either though an online portal or by phone. We must first initiate this request through the carrier to begin the process. Usually anywhere from 24 - 48 hours an approval can be received however some carriers may take much longer, once this is marked unlocked in the database the unlock is effective immediately as long as your device is connected to wifi and are able to receive the OTA (over the air) message from Apple servers.

Why is my carrier Unlock taking forever?


A carrier unlock service can get delayed because of some issues with your eligibility requirements. If not all the requirements have been met, then some documentation from us has to be sent to the manufacturer to get the approval. Often we have to wait for their response before we can proceed and this can cause unexpected delays.